Privacy Policy: ForgeWorks Home Repair
Effective Date: 3 April 2026
1. Information We Collect
We collect information you provide directly to us when you request a quote, schedule a repair, or communicate with us. This includes:
Contact Information: Name, email address, phone number, and physical service address.
Service Details: Photos of repairs needed, descriptions of your home, and project history.
Payment Data: We collect billing information but do not store credit card numbers on our servers (we use secure third-party processors like Stripe/PayPal).
2. How We Use Your Information
We use your data solely to run ForgeWorks Home Repair, including:
Scheduling and performing home repairs.
Sending invoices and processing payments.
Communicating about your project via text, phone, or email.
Sending occasional maintenance tips or business updates (you can opt out anytime).
3. Sharing Your Information
We do not sell your personal data. We only share information with:
Service Providers: Third-party tools used for invoicing, scheduling, or payment processing.
Legal Requirements: If required by law to protect our rights or comply with a judicial proceeding.
4. Data Security
We take reasonable steps to protect your information from unauthorized access. As a solo operator, I use secure, password-protected devices and industry-standard encrypted software to manage your files.
5. Your Rights & Choices
Depending on your location, you may have the right to:
Access or Correct your data.
Request Deletion of your personal information (once the job and legal tax-holding periods are complete).
Opt-Out of any marketing communications.
6. Cookies & Tracking
Our website may use "cookies" to analyze site traffic and improve your experience. You can set your browser to refuse cookies, though some parts of the site may not function perfectly.
7. Contact Us
If you have questions about this policy or your data, please contact:
ForgeWorks Home Repair
By email: cody@forgeworkshomerepair.com
By phone: (602) 842-1744